Red Pipe - Hotel Front Desk Representative

Job Locations 3 months ago(8/6/2021 4:37 PM)
Type
Full-Time
Job ID
2021-1941
# of Openings
1
Category
Hotel

Overview

Responsible for representing the first point of contact with guests and handling all stages of a guest's stay. A typical day as a desk clerk, involves registering/booking guests in and out of their rooms, while accommodating any special requests.

Responsibilities

  • Greets and welcomes guests.
  • Makes and confirms reservations.
  • Books guests in and out of rooms.
  • Issues room keys/cards.
  • Presents statements and collects payments for the guests’ stay.
  • Answers questions and address complaints.
  • Performs other duties as assigned.

Qualifications

  • High School Diploma/GED or equivalent required.
  • Customer service experience preferred.

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