NL - F&B Server

Job Locations 2 months ago(8/23/2021 3:38 PM)
Type
Full-Time
Job ID
2021-1949
# of Openings
3
Category
Food & Beverage

Overview

Responsible for the efficient and correct service of food and/or beverage to patrons according to the casino procedures and applicable state laws. Guests must feel welcome, comfortable and well attended to at all times.

Responsibilities

 

  • Escorts customers to their tables.
  • Assists customers with seating arrangements.
  • Assists host or hostess by answering phones to take to-go orders, and by greeting, seating, and thanking guests.
  • Presents menus to patrons and answer questions about menu items, making recommendations upon request.
  • Takes orders from patrons for food or beverages.
  • Writes patrons' food orders on order slips, memorize orders, and enter orders into computers for transmittal to kitchen staff.
  • Prepares hot or cold beverages.
  • Checks patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Informs customers of daily specials.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Serves food or beverages to patrons, and prepares or serves specialty dishes at tables as required.
  • Checks with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Processes customer bills or payments.
  • Collects payments from customers.
  • Communicates with customers to resolve complaints or ensure satisfaction.
  • Performs food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Prepares tables for meals, including setting up items such as linens, silverware, and glassware.
  • Rolls silverware, sets up food stations or sets up dining areas to prepare for the next shift or for large parties.
  • Stocks service areas with supplies such as coffee, food, tableware, and linens.
  • Stocks serving stations or dining areas with food or supplies.
  • Fills salt, pepper, sugar, cream, condiment, and napkin containers.
  • Cleans tables or counters after patrons have finished dining.
  • Cleans food preparation areas, facilities, or equipment.
  • Performs cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, and taking out trash.
  • Performs other duties as assigned.

 

 

Qualifications

 

  • High School Diploma/GED or equivalent strongly preferred.
  • Previous server experience preferred.
  • Valid IHS Food Handler’s Certificate required.
  • Current ABLE Commission Liquor License required.

 

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